We can customize your ladder should you wish to have different dimensions or angles- just reach out with a message

We charge 20% as a cancellation fee.

Our products are custom-made and are not returnable.

Please consult your doubts before buying the product.

This model is cut after customer approval. The customer is responsible for approved designs

We guarantee the quality and size of the parts of the products. We can send you new parts of your product if they were lost in the shipment, arrived in poor condition, or had an incorrect dimension.

If you received your broken box. Contact us ASAP. We require 10 photos of the product and box. We can replace your product.

We cannot deliver to PO Boxes or rural areas. Please consult "FedEx Delivery Area Surcharge ZIP Codes". Extra charges may apply.

You can request the shipment of assembled products for some cities in CT NY NJ.

Shipments for the east coast are 2 to 3 days and for the west coast are 5 - 7 days of transit.

Please consult the shipping price for the states of OH, WA, NE, and NV.

You can contact us by text message or request a video call.

We do NOT provide tools or a set of installations.