International shipping is complimentary for all online orders.
We aim to dispatch orders within 3-5 working days.
However, it may take up to 5 weeks if the items you have selected are being made to order (please check dispatch time on the product page).
Please be advised, orders with personalisation can take up to 10 business days for completion.
Estimated delivery times are a guide from the date of dispatch.
If you require an item to be delivered to you sooner, please contact the store at firstname.lastname@example.org or +44 (0)207 529 5950 before placing your order, and we will do our very best to accommodate your request.
If your order is being delivered outside of the United Kingdom, it may be subject to delays due to customs clearance.
We offer complimentary UPS delivery to the UK. Dispatched orders are normally delivered within 3 working days, between 9am and 6pm. Someone will need to be available to sign for your order, otherwise it will be kept by UPS so that you can rearrange the delivery.
We offer complimentary UPS delivery in all countries. Dispatched orders are normally delivered within 5 working days, between 9am and 6pm.
Once your order has been dispatched you will receive a UPS email with your tracking code, so that you can monitor your delivery until it arrives.
Duties and taxes are included in your total to make international shipping easier. However, clients in USA and Canada may need to pay local sales tax
Payments are accepted via credit card, debit card or PayPal. Accepted credit cards are Visa, Maestro, Master Card, AMEX.
Bank transfers are also accepted. Please call +44 207 529 5950 to arrange.
When placing your order, your billing address must be the exact same as the address of your credit card or we will not be able to process your order.
All transactions are secured. We have an SSL encryption system to protect personal data and payment data.
What you need to know
3/4" or 5/8"
Warranty replacement. Not Returns. Warranty replacement for parts damaged or with wrong dimensions. If you receive a product of a different size, send us a photo showing the error or damage and we will send you another product or the affected part.
The application or use of our products is beyond our control and therefore, it falls exclusively in your area of responsibility.
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